Shipping policy

Shipping Policy

Last Updated: [2026]

Order Processing

Orders are processed within 1–3 business days after payment is received.

Shipping Times

Estimated delivery times:

  • United States: 5–10 business days
  • Canada: 7–15 business days
  • International: 10–25 business days

Delivery times may vary due to customs, carrier delays, weather, or high order volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Lost Packages

Clentova is not responsible for delays caused by shipping carriers. If your package is lost, contact us and we will assist in resolving the issue.