Shipping policy
Shipping Policy
Last Updated: [2026]
Order Processing
Orders are processed within 1–3 business days after payment is received.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–15 business days
- International: 10–25 business days
Delivery times may vary due to customs, carrier delays, weather, or high order volumes.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Lost Packages
Clentova is not responsible for delays caused by shipping carriers. If your package is lost, contact us and we will assist in resolving the issue.