Refund policy
Refund & Return Policy
Last Updated: [2026]
At Clentova, we want you to be satisfied with your purchase.
Returns
You may return eligible items within 30 days of receiving your order.
To qualify for a return:
- Items must be unused and in their original condition.
- Items must be in the original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable products
- Personalized or custom-made products
- Clearance or final-sale items
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact us within 7 days of delivery at:
Email: allhourhandyman@gmail.com